Questions related to Payment & Cancellation Policies
We reserve the right to increase or decrease the prices of unsold holidays at any time. The price of your chosen holiday will be confirmed in accordance with our booking conditions. Once the price of your chosen holiday has been confirmed at the time...
Some qualifying rates apply for the following including a special third and/or fourth guest rate for anyone staying in the same stateroom with two full-fare paying guests. So if you intend on having your children stay in your stateroom, their rate ma...
Yes, you must have appropriate travel insurance – with healthcare cover – in place to cover your cruise holiday as well as any other destinations you may be visiting independently. Please ensure that it covers your circumstances – including any pre-e...
As of November 11, 2023*, the automatic service gratuity of $18.00 USD per person, per day for guests in non-suites staterooms and Junior Suite, or $20.50 USD per person, per day for guests in Suites, will be applied to each guest’s SeaPass account o...
The price of your cruise vacation includes: Ship accommodations Ocean transportation Most meals onboard Some beverages onboard Most entertainment onboard The following services are not included in the cruise price: Dining in Specialty Restaurants s...
Outside of final payment, when a non-refundable deposit cancellation occurs, the full deposit amount will be held in penalty. Any additional payments made will be refunded. Should you choose to change your original ship and/or sail date, if you booke...
Guests can cancel existing orders for pre-cruise products including Shore Excursions, Beverage Packages, Specialty Dining and Spa services via Cruise Planner. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise P...
Guests can pre-pay gratuities by calling (UK) 0344 493 4005 or (Ireland) 1800 555 604 or logging into www.royalcaribbean.co.uk before* their sailing. For guests booked through travel advisors, their advisor may add pre-paid gratuities to the guests' ...
You can make a payment online by accessing your reservation if you have booked directly with Royal Caribbean following the steps below. If your reservation was generated through a travel advisor, you will not be able to view or pay balances online an...
Spot a better price on your booked cruise? Our Best Price Guarantee lets you take advantage of a better price within 48 hours from the time you booked— just give us a call. You’ll receive the difference as a non-refundable onboard credit inside final...
We do offer a cruise credit for every 8 staterooms (with a minimum of 16 guests) that sail with your group. The cruise credit can be used towards the base cost of one person's fare in your group, or spread across one or more fares in your group. The ...
Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable. Can...
Final payment of the balance must be received at Royal Caribbean International at least 70 days prior to the sailing date for 1 - 14 night cruise vacations and 120 days prior to the sailing date for 15-night or longer cruise vacations. The payment sc...
