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Special Services Team:

+44 (0) 1932-834243 (tel)


Guest Special Services form:
We include a specially designed accessibility form with your confirmation email and you’ll receive this as soon as you’ve booked. Please complete the form as soon as possible and return it to our Special Services Team so we can ensure we’re able to meet your needs.

We have designed accessible staterooms for our guests with mobility disabilities and other disabilities that require the use of the accessible features.

Accessible staterooms are held for and carefully allocated to our guests with disabilities.

Upon booking an accessible stateroom, please complete, sign and return the Guest Special Services form as soon as possible.


  • Stateroom door width: 32"-34" (vessel-dependent)
  • Bathroom door width: 32"-34" (vessel-dependent)
  • Rooms offer a five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy manoeuvrability of wheelchairs.
  • No doorsill to get into the stateroom
  • Ramped bathroom thresholds
  • Bathroom grab bars
  • Lowered sink and stateroom dressing table
  • Roll-in shower
  • Fold-down shower seat
  • Hand-held showerheads
  • Lowered wardrobe rails 
  • Accessible balconies (selected staterooms)
  • Lowered safes for easy access (not including Majesty of the Seas)

Please note: Accessible suites have roll-in showers, not bathtubs.

Accessible staterooms are for guests with disabilities that require the special facilities mentioned above.
Upon reserving an accessible stateroom, we will require our guests to acknowledge the need for the accessible stateroom by completing our Guest Special Services Form.

If a guest is booked in an accessible stateroom and they do not have a mobility disability or other disability that requires the use of the features that are provided in the accessible stateroom, they may be moved at any time to a non-accessible stateroom in order to accommodate a guest with a disability who has only been able to reserve a non-accessible stateroom.

Please note we reserve the right to investigate pre-cruise, at the pier or onboard and take action on potential misuse of accessible staterooms where there is good cause to believe that such staterooms have been booked mistakenly or fraudulently.

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