Lost Luggage & Lost Property

If you have lost an item of luggage or left an item of property on a cruise that departed from Southampton or Harwich, please contact our port agent, Intercruises using the details below:
Southampton: Independence of the Seas and Adventure of the Seas only. Telephone: 02380 682680  Email: portagencyuk@intercruises.com
Harwich: Brilliance of the Seas only. Telephone: 020 7467 7690  Email: portagencyuk@intercruises.com

If you have lost an item of luggage or left an item of property on any of our other ships, please contact us using the details below. 

Telephone: 0800 018 2020 
Opening Hours 
Monday - Friday 9am to 5.30pm  

Email: To send an email to Guest Relations, please use the link below and select the appropriate post-cruise topic, such as 'Lost Luggage and Lost and Found'.
Remember to check our Frequently Asked Questions page to see if we can answer your enquiry there.

www.royalcaribbean.co.uk/contact-us/contact-us.aspx