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Contact Us

Our goal is to provide you with the best possible service in everything we do. If you can't find the answer to a question or would like to speak to a Royal Caribbean representative for any reason, we will be happy to help you. For frequently asked questions click here.

  Reserve Your Royal Caribbean Holiday 0844 493 4005 (open Mon - Fri 8.30am to 8pm, Sat 9am to 6pm, Sun 10am to 5pm)
  Brochure Orders, Click Here 0844 493 4005
  Flight Arrangements 0844 493 3093 (open Mon - Fri 9am to 6pm, closed on Sundays)
  Post Cruise Questions & Comments Please click here
  Lost Luggage & Lost Property Please click here
  Corporate Meetings, Incentives & Charters 0844 493 6118                GroupsUK@rccl.com
  Crown & Anchor Society 0844 493 5010
The flight inclusive cruise holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL numbers are 10372 3088 & 10485. Cruise only holidays are protected by ABTA. Our ABTA numbers are Y1650, L8357 & NY3001. Protection extends primarily to guests who reserve and pay in the United Kingdom.


Opening Hours*

Monday - Friday 8.30am to 7.30pm GMT
Saturday 9am to 6pm GMT
Sunday 10am to 5pm GMT
Public Holidays 10am to 6pm GMT 



For frequently asked questions click here.


If you need help booking online you can use our online booking guide


Written enquiries can be sent to:

VAT number 792 4003 37
UK Branch Registration Number is BR 001365
Royal Caribbean Cruise Line A/S registered in Norway under Company No: 921548818 with registered branch in UK at Building 2, Aviator Park, Station Road, Addlestone, Surrey KT15 2PG.

Surrey KT15 2PG
Addlestone
Station Road
Aviator Park
Building 2
RCL Cruises Ltd

International guests can contact us at their local office (opening times shown locally) as follows, or click here for a list of all our offices worldwide:


  Italy (Genoa office)
Mon - Fri 9am to 1pm & 2.30pm to 6.30pm
Tel: 00 +39 (0) 10 5958 713
servizioclient.it@rccl.com
  Norway (Oslo office)
Mon, Tue, Wed & Fri 8.30am to 5pm
Tel: 00 +47 225 13780
Fax: 00 +47 225 13790
infono@rccl.com
  Germany (Frankfurt office)
Mon - Fri 9am to 6pm
Tel: 00 +49 699 200 710
Fax: 00 +49 699 200 7192
infode@rccl.com
  Spain (Barcelona office)
Mon - Fri 9am to 6pm
Tel: 00 +34 917 580 757
Fax: 00 +34 933 043 528
info.es@rccl.com
  Asia Pacific (Singapore office)
Mon - Fri 8am to 7pm
Sat 9am to 1pm
Tel: 00 +65 6305 0033
Fax: 00 +65 6536 2282
APACRes@rcclapac.com
  Australia (Sydney office)
Mon - Fri 9am to 7pm
Tel: 00 +61 (2) 4331 5400
Fax: 00 +61 (2) 4322 0326
info.au@rcclapac.com
  United States of America
Miami Head Office
Royal Caribbean Cruise Line
1050 Caribbean Way
Port of Miami
Florida 33132
USA
Tel: 00 +1 800 398 9819
  or 00 +1 305 539 6000
  Brazil
Royal Caribbean Cruzeiros Brazil
Av. Nações Unidas
8501 - 30° andar - Lado A
05425-070 - Pinheiros - São Paulo - SP - Brazil
Tel/Fax: 00 +55 11 3031.2777

New free Game

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A cheeky little Penguin has sneaked onboard, help him avoid the obstacles and not get caught by the crew!
 
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