The information we gather
We collect information about you through two principal means: through technology (for example, IP addresses and cookies) and through your voluntary submission of information.
1. Non-Personally Identifiable Information
Using technology, our sites can collect information about the type of browser you are using, your operating system and your IP address information. An IP address is a number that is automatically assigned to your computer and is recognised by Web technology whenever you are surfing the Internet. None of this information is considered personally identifiable information. As technology evolves, additional methods of information gathering may be used, such as 'pixel tags' (also known as 'web beacons' and 'clear gifs').
We may provide aggregate non-personally identifiable information to third parties (such as marketers, ad-server companies and advertisers) that make use of general customer data. We may also share that information with concessionaires aboard our ships and other third parties.
RCCL is not liable for information that is inaccurate due to technical defects in software used on our websites, whether induced by our systems or by software provided by third parties.
2. Personally Identifiable Information
You can use the majority of our websites without being required to divulge any personally identifiable information to us. To participate in or use some of the activities available on our sites (such as purchasing a cruise or entering a contest or contacting us) you may be required to provide certain personally identifiable information (such as your name and e-mail address). In addition, in connection with some activities, such as purchasing a cruise, we collect additional personally identifiable information such as your date of birth, postal address and credit or debit card number, meal preferences and medical information only in so far as it may affect your cruise with us.
When corresponding with you via e-mail, we may use a variety of technologies, such as 'clear gifs' or 'web beacons', to let us know, among other things, whether you have received and opened our e-mail. The clear gif included in the e-mail may establish a cookie on your system that further allows us to tailor information to fit your personal interests.
RCCL will not trade, sell or share such personally identifiable information for use by any third parties unless we have informed you, been authorised by you or are required by law to do so. In addition, such personally identifiable information shall not be disclosed to third parties unless we have informed you, been authorised by you or are required by law to do so. The term 'third parties' does not include any subsidiaries or affiliates of RCCL, service providers or vendors acting on RCCL's behalf or travel agents or the purchaser of substantially all of the assets of RCCL or a subsidiary or affiliate of RCCL. Our policy is to require that third parties keep that information confidential and comply with all relevant data protection legislation. We reserve the right to disclose personally identifiable information, without notice, if we believe that such action is necessary to defend and protect the rights or property of RCCL and its family of websites or to protect the personal safety of users of RCCL, its websites or the public and only where we are legally allowed to do so.
Your credit card number is used to process your request for products or services and will not be shared with third parties that are not involved with the transaction.