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At Royal Caribbean Cruises Ltd. (RCCL), we are committed to protecting
your personal information that you share with us through the Internet.
This statement sets forth our privacy policy regarding information
you provide to us through the use of our Web site. This statement
also provides you with information on how to prevent your personal
information from being collected or shared when you visit our web
site, respond to our web-based promotions or send us an e-mail.
The Information We Gather
We collect information about you through two principal means: through
technology (for example IP addresses and cookies) and through your
voluntary submission of information.
Non-personally Identifiable Information
Using technology, our sites can collect information about the type
of browser you are using, your operating system and your IP address
information using technology. An IP address is a number that is automatically
assigned to your computer and is recognised by web technology whenever
you are surfing the Internet. None of this information is considered
personally identifiable information. As technology evolves, additional
methods of information gathering may be used such as "pixel tags"
(also known as "web beacons" and "clear gifs").
We also use cookies and other technologies to collect non-personally
identifiable information for a variety of purposes, such as to improve
the design and content of our website and to enable us to provide
a more personalised experience when you browse the Internet. Most
industry-standard web browsers have an option that allows you to turn
off all cookies or have your computer inform you each time that a
request to place a cookie is being made. If you turn cookies off (or
refuse to accept a request to place a cookie), you may not have access
to some features on our web sites and some of our services, such as
purchasing a cruise or being automatically recognised as a loyalty
member, may not function properly.
We may provide aggregate non-personally identifiable information to
third parties (such as marketers, ad server companies and advertisers)
that make use of general customer data. We may also share that information
with concessionaires aboard our vessels and other third parties.
RCCL is not liable for information that is inaccurate due to technical
defects in software used on our web sites, whether induced by our
systems or by software provided by third parties.
Personally Identifiable Information
You can use the majority of our web sites without being required to
divulge any personally identifiable information to us. To participate
in or use some of the activities available on our sites (such as purchasing
a cruise or entering a contest or contacting us) you may be required
to provide certain personally identifiable information (such as your
name and e-mail address). In addition, in connection with some activities,
such as purchasing a cruise, we collect additional personally identifiable
information such as your date of birth, street and billing address
and credit card number.
When corresponding with you via e-mail, we may use a variety of technologies,
such as "clear gifs" or "web beacons", to let
us know, among other things, whether you received and opened our e-mail.
The clear gif included in the e-mail may establish a cookie on your
system that further allows us to tailor information to fit your personal
interests.
RCCL will not trade, sell or share such personally identifiable information
for use by any third parties unless we have informed you, been authorised
by you or are required by law to do so. In addition, such personally
identifiable information shall not be disclosed to third parties unless
we have informed you, been authorised by you or are required by law
to do so. The term "third parties" does not include any
subsidiaries or affiliates of RCCL, service providers or vendors acting
on RCCL's behalf or travel agents or the purchaser of substantially
all of the assets of RCCL or a subsidiary or affiliate of RCCL. Our
policy is to require that third parties keep that information confidential.
We reserve the right to disclose personally identifiable information,
without notice, if we believe that such action is necessary to defend
and protect the rights or property of RCCL and its family of web sites
or to protect the personal safety of users of RCCL, its web sites
or the public.
Your credit card number is used to process your request for products
or services and will not be shared with third parties that are not
involved with the transaction.
How We Use The Information Gathered
We use the information that you share with us for these purposes:
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To provide the products, services or membership benefits
you request; |
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To improve the content of our site and enhance your
cruise planning experience; |
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To ensure proper billing; |
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To measure consumer demand or interest in various
offerings; and For marketing and promotional purposes,
including to provide you with information about products
and services offered by Royal Caribbean and its subsidiaries
and affiliates. |
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How Do I Tell Royal Caribbean
That I Don't Want to Be Contacted or Change My Personally Identifiable
Information?
Our web sites sometimes provide you the opportunity to opt-in to receive
communications from us at the point where we request information from
you. You always have the option of removing your name from our e-mail
mailing list(s) so that you will not receive further e-mail promotional
communications from us. In order to ensure immediate removal from
any list, it is best to follow the specific instructions outlined
within the communications you receive from us since we operated numerous
sites and e-mail lists. If you are unable to complete the process
indicated in such communications, send us an e-mail.
Links and Third Parties
Our web sites often provide links to resources that we believe may
be useful. These links will lead you to web sites operated by third
parties that operate under different privacy policies. We encourage
you to review those privacy policies, as we have no control over information
you may submit to those third parties.
Our web sites may use third parties, such as ad server companies,
to present or serve advertisements that you may see on our web site.
Our web sites may also include advertisements placed by third parties.
Our privacy policy does not cover any information collected by those
third parties nor does it cover how they may use such information.
How Do We Protect Your Information?
Security for all personally identifiable information is extremely
important to us. To prevent unauthorised access, maintain data accuracy
and ensure the correct usage of information, we monitor and adjust
our physical, electronic and managerial procedures to safeguard and
secure the information we collect online.
Unfortunately, we cannot guarantee that data transmitted over the
Internet will always be secure. As a result, while we strive to protect
your personally identifiable information, we cannot ensure or warrant
the security of any information you transmit to us or from our online
products and services and you do so at your own risk. Upon receipt
of your transmission, we strive to ensure the security of that information
in our systems.
What About Children Under the
Age of 13?
None of our web sites are targeted at children (minors under thirteen
years of age) and we do not knowingly collect personally identifiable
information from children who have not obtained parental consent.
Privacy Policy Updates
By using our web sites, you signify your acceptance of this Privacy
Policy. RCCL reserves the right to modify, alter or otherwise update
this policy at any time. Visitors are encouraged to review this policy
from time to time to stay abreast of any changes. Your continued use
of our web sites following the posting of any changes to this policy
means you accept those changes.
Questions or Comments?
If you have any further questions or comments regarding our Privacy
Policy, please send us an e-mail with your
questions or comments.
This privacy policy was last modified on May 14, 2003.
Copyrights
Unless otherwise expressly noted, all materials, including images,
illustrations, designs, icons, photographs, appearing anywhere on
a Royal Caribbean Cruises Ltd., Celebrity Cruises Inc. or their affiliates
(collectively the "Company") Internet sites are protected
by worldwide copyright laws and treaty provisions. (All such Internet
web sites shall be referred to as "Company Web Sites.")
The copyright on such materials is held by the company or by the original
creator of the materials. None of the materials may be copied, reproduced,
displayed, modified, published, uploaded, posted, transmitted, or
distributed in any form or by any means other than as described in
the Linking Policy section or with Royal Caribbean Cruises Ltd.'s
prior written permission. All rights not expressly granted herein
are reserved. Any unauthorised use of the materials appearing on Company
Web Sites may violate copyright, trademark and other applicable laws
and could result in criminal or civil penalties. |
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