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Contact Us

Our goal is to provide you with the best possible service in everything we do. For frequently asked questions click here. If you can't find the answer to a question or would like to speak to a Royal Caribbean representative for any reason, we will be happy to help you.

 Reserve Your Royal Caribbean Holiday0844 493 4005 (open Mon - Fri 8.30am to 9pm, Sat 9am to 6pm, Sun 10am to 5pm)
 Brochure Orders, Click Here0844 493 4005
 Flight Arrangements0844 493 3093
 Post Cruise Questions & CommentsPlease click here
 Lost Luggage & Lost PropertyPlease click here
 Conferences & Incentives0844 493 2072
 Crown & Anchor Society0844 493 5010
The flight inclusive cruise holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL numbers are 3088 & 2987. Cruise only holidays are protected by ABTA. Our ABTA numbers are Y1650, L8357 & NY3001. Protection extends primarily to guests who reserve and pay in the United Kingdom.



Opening Hours

Monday - Friday 8.30am to 7.30pm GMT
Saturday 9am to 6pm GMT
Sunday 10am to 5pm GMT
For frequently asked questions click here.


Booking line open

Monday - Friday 8.30am to 9pm, Saturday 9am to 6pm, Sunday 10am to 5pm.


Written enquiries can be sent to:

RCL Cruises Ltd
Building 2
Aviator Park
Station Road
Addlestone
Surrey KT15 2PG

Royal Caribbean Cruise Line A/S registered in Norway under Company No: 921548818 with registered branch in UK at Building 2, Aviator Park, Station Road, Addlestone, Surrey KT15 2PG.
UK Branch Registration Number is BR 001365
VAT number 792 4003 37

International guests can contact us at their local office (opening times shown locally) as follows, or click here for a list of all our offices worldwide:

 Italy (Genoa office)
Mon - Fri 9am to 1pm & 2.30pm to 6.30pm		Tel: 00 +39 (0) 10 5958 713
servizioclient.it@rccl.com
 Norway (Oslo office)
Mon, Tue, Wed & Fri 8.30am to 5pm		Tel: 00 +47 225 13780
Fax: 00 +47 225 13790
infono@rccl.com
 Germany (Frankfurt office)
Mon - Fri 9am to 6pm		Tel: 00 +49 699 200 710
Fax: 00 +49 699 200 7192
infode@rccl.com
 Spain (Barcelona office)
Mon - Fri 9am to 6pm		Tel: 00 +34 917 580 757
Fax: 00 +34 933 043 528
info.es@rccl.com
 Asia Pacific (Singapore office)
Mon - Fri 8am to 7pm
Sat 9am to 1pm		Tel: 00 +65 6305 0033
Fax: 00 +65 6536 2282
APACRes@rcclapac.com
 Australia (Sydney office)
Mon - Fri 9am to 7pm		Tel: 00 +61 (2) 4331 5400
Fax: 00 +61 (2) 4322 0326
info.au@rcclapac.com
 United States of America
Miami Head Office
Royal Caribbean Cruise Line
1050 Caribbean Way
Port of Miami
Florida 33132
USA
Tel: 00 +1 800 398 9819
  or 00 +1 305 539 6000
 Brazil
Royal Caribbean Cruzeiros Brazil
Av. Nações Unidas
8501 - 30° andar - Lado A
05425-070 - Pinheiros - São Paulo - SP - Brazil		Tel/Fax: 00 +55 11 3031.2777

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