 |
|
|
|
|
Carlos Miller
|
|
|
Carlos Miller is a friendly chap. Whether he's introducing himself at the start of your cruise, or turning down the bed while you're at dinner, he's doing his best to make sure your room is shipshape and your holiday is everything you hoped for.
|
|
|
So how did you get started working on a cruise ship?
|
|
|
It's interesting how it happened, actually. I had a friend who used to work on cruise ships and I said I'd like to give it a try. So he took me to a recruitment agency and I recognised the man in charge because I'd worked with him before. Since he already knew my work history, he told me I could have a job if I got my passport and visa. So, I went to the embassy right away, got my visa and left that Friday. It's been 16 years since then and I've been with Royal Caribbean the whole time.
|
|
|
Wow Why stay with Royal Caribbean? What makes them different?
|
|
|
Definitely the service. We're really dedicated to the guests and making sure they have everything they need. I have guests all the time that compare the service they received on other cruise lines to Royal Caribbean. They tell me the service here is much better.
|
|
|
What about your work makes it satisfying?
|
|
|
I try to do my job the best I can. I have a set of rooms and suites I'm in charge of. So I change the linens and I make sure I clean the room the best I can. I usually check every inch of the room two or three times before I even close the door.
|
|
|
What are some of the little things you do?
|
|
|
It's all about the details. For example, if I see the guest has a handheld mirror they're using, I'll wipe it clean for them. If their laptop is open, I'll dust it off. Little things like that.
|
|
|
So what's your favourite part of the job?
|
|
|
My favourite part of working on a cruise ship is all the travelling. I'm doing my work, but I love travelling and I get to do that too, so I feel really good about my job.
|
|
|
Where's your favourite destination?
|
|
|
I like Denmark, Russia and Hawaii. But my favourite is Denmark. It's really quite relaxing there, really laid-back.
|
|
|
Are you friends with a lot of the onboard staff?
|
|
|
Yes. You spend so much time together and everyone is really friendly. I have a whole lot of friends on board.
|
|
|
|
|
